Compliance Administrator

Greater Manchester – Agile

Contract: Full Time, Permanent

Hours of Work: 35 hour per week

Salary: £29,361 - £30,508

Closing date: Friday 1st May 2026

Interviews: Wednesday 6th May 2026

At MSV Housing we’re committed to making sure our customers have good quality, safe homes, and our Compliance Administrators are key to making this happen. We are looking to recruit an experienced compliance professional, or an enthusiastic individual with strong organisational and attention‑to‑detail skills, to join our established team.

Reporting to the Compliance Manager, our Compliance Administrators support the effective delivery of compliance, ensuring statutory, regulatory and internal requirements are accurately monitored, recorded and reported. In addition, we are looking for candidates who have a genuine passion for advocating on behalf of people and communities.

What do our Compliance Administrators do;

Provide high‑quality administrative, clerical and systems support to the Compliance Manager and wider Compliance and Asset Management teams, including operational cover where required.

Maintain accurate compliance records and data systems across all statutory, regulatory and service areas, supporting assurance reporting, audits and regulatory requirements.

Coordinate inspections, appointments, meetings and compliance activities, liaising effectively with contractors, consultants, internal teams and external stakeholders to ensure timely delivery of services.

Deliver excellent customer service, managing queries, maintaining satisfaction records, undertaking surveys and supporting complaint resolution.

Support financial and governance processes including ordering works, processing invoices, maintaining documentation, and contributing to Health & Safety compliance, accreditation activity and continuous improvement.

What we are looking for;

A good standard of general education, including at least 5 GCSEs (or equivalent) at Grade C/4 or above, including English and Maths, with a commitment to ongoing professional and personal development.

Proven experience in a busy administrative role, with the ability to manage competing priorities, meet deadlines and deliver work to a high standard.

Experience managing compliance, attribute or activity registers, ideally within a social housing or property‑related environment.

Strong customer service skills, with experience of handling enquiries and complaints effectively, professionally and with attention to detail.

Good working knowledge of property‑related health and safety compliance (e.g. fire safety, asbestos, legionella, electrical safety) and an understanding of value for money in service delivery.

High levels of IT literacy, including Microsoft Office and data or compliance management systems, with experience of maintaining accurate records and reports.

Excellent communication and teamwork skills, with a proactive approach, the ability to work independently, and a strong commitment to equality, diversity and inclusion.

We offer a range of great benefits including:

Essential car user allowance to support you with car running costs

Flexibility on where you work with home working kit provided

33 days holiday per year plus bank holidays, and a holiday a buy scheme.

Company pension scheme with up to 10% matched contributions

Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.

Enhanced sick pay with up to 3 months full pay and 3 months half pay

Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives

Life assurance subject to being a member of our company pension scheme.

Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/

If you wish to discuss the roles informally, please contact Deborah Higgins, Compliance Lead – deborah.higgins@msvhousing.co.uk

Interviews are scheduled to take on Wednesday 6th May however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.